All payment-due notices will be sent by electronic mail. No bills or invoices will be sent by postal mail or fax. Billing will continue until you cancel your hosting account. You may cancel at anytime. We do not offer credits or refunds for hosting time already expended. Should you want to cancel prepaid service, refunds are given for full months unused. You will not receive refunds for current months in use. Upon cancellation we will figure the refund retroactively withdrawing the discount back to the start date of the contract. This will result in paying full undiscounted price for the months used and refunding the balance. This only applies to cancellation by the client. If cancellation is done by eBizAlive due to restrictions violation, there will be no refund. eBizAlive will only allow for the discount if cancellation is not the fault of the client, as determined by eBizAlive.

We do not refund domain registration fees (InterNIC). We offer a money-back guarantee within 30 days of your account activation, should we fail to provide satisfactory service. All payments are in $US dollars. eBizAlive reserves the right to change prices without prior notice.

You can cancel your account at any time without prior notice. There is no cancellation fee. To cancel your account, please contact Customer Service at support@ebizalive.net.

You agree to use all eBizAlive services and facilities at your own risk. eBizAlive specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall eBizAlive be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold eBizAlive harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against eBizAlive, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it’s agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless eBizAlive against liabilities arising out of:

All services provided by eBizAlive may be used for lawfull purposes only. It is strictly prohibited to store any of the following content on our servers. Accounts in violation of our obscenity policy will be deleted without notice, and there are no refunds in the event of terminations like these:

Excessive usage of system resources is not allowed on eBizAlive's shared servers, as it degrades a servers performance. We can't allow a few clients to use all the system resources so that all other clients suffers because of it. This applies to all accounts whether or not they are accounts with unlimited domains. Accounts with excessive resource usage may be asked to either upgrade to one of our dedicated server packages or to find an alternative host.

eBizAlive is committed to a zero-tolerance, anti-spamming policy. Under this policy, we prohibit spam, or any unsolicited commercial email, from being sent either: Over the eBizAlive network, by customers or any other users of the eBizAlive network (including customers' customers); AND/OR over ANY network— if the message sent advertises or mentions a site hosted on the eBizAlive server.

We react quickly and seriously to violations, and we further reserve the right to terminate the services, without prior notice, of any customer disregarding this policy. Sending unsolicited commercial email (a.k.a. "spam"), cross-posting messages to a large number of usenet groups, posting obscene or threatening messages while using or referring to an eBizAlive email address or web site URL is prohibited. The use of eBizAlive servers as a mail drop for responses to activities described above is also prohibited. Accounts canceled due to spam will be billed a "clean up" fee of $500.

If you have any complaints or comments regarding Spam on our network, please direct them via email to abuse@ebizalive.net

Mass mailing is not for shared servers and eBizAlive do not host sites that deal with mass email type services. If you need to send a "high-volume" of emails to customers please do not use your accounts SMTP server for this. You could instead outsource the list to a 3rd party provider (List server) who specializes in, and supports, mass mailings, or depending on your needs you might consider getting your own dedicated server.

These limitations have been introduced to ensure a stable platform for all users and they apply to all email accounts, mailing lists and any other program that you use to send email using your ebizalive.net account.

The limitations are as follows. Please note that this is per cPanel account - not per reseller or multiple domain account. So if you, for instance create cPanel user accounts for 5 of your domains in your Webhost Manager (WHM), you could send 5 x 1000 mails per 24 hour period etc.

The total of all emails sent via a mail lists must not exceed the following limits:

• A maximum of 20 emails per minute
  
• A maximum of 200 emails in one hit
  
• A maximum of 1000 emails per 24 hour period, per domain.
  
  

Violation of these bulk email limits will result in the mail list software being disabled or the account being suspended.